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Mortgage Servicing Workshop Dec. 20 for
Wells Fargo and Wachovia Customers

December 12, 2011

Attorney General George Jepsen and state Banking Commissioner Howard F. Pitkin are announcing that Wells Fargo and Wachovia customers who are having trouble paying their mortgage loans may attend a home preservation workshop the bank is hosting on Dec. 20, 2011 in Hartford.

The free event will be held at the Connecticut Convention Center, 100 Columbus Boulevard, from 9 a.m. to 7 p.m.  Free parking is available on site.

Wells Fargo and Wachovia mortgage customers will have the opportunity to meet with a bank representative to discuss their financial concerns and options.

Housing counselors will be available and Wells Fargo home preservation specialists will work one-on-one with customers facing mortgage payment challenges to identify potential options to keep their homes and avoid foreclosure. In many cases, borrowers may receive a decision on a loan modification or other options on site or shortly following the workshop. Options include the federal government’s Home Affordable Modification Program (HAMP) and Wells Fargo’s own loan modification program.

While walk-in customers will be welcomed, registration on or before Dec. 18, 2011, is recommended. Registration can be made online at

For more information, contact Wells Fargo Home Mortgage at 1-800-405-8067.

Connecticut homeowners who are not Wells Fargo or Wachovia customers, but having difficulty making mortgage loan payments, should contact the state Department of Banking’s Foreclosure Assistance Hotline at 1-877-472-8313.  The Department assists homeowners who are attempting to achieve loan modifications and prevent foreclosure.  The Department’s website,, has valuable information about avoiding scams, applying for loan modifications, and navigating the foreclosure process.