In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

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Banking Commissioner Pitkin Announces Launch
of “NMLS Consumer Access”

February 1, 2010

Today the Nationwide Mortgage Licensing System & Registry (NMLS), a mortgage licensing system operated by state financial regulators including Connecticut, is launching “NMLS Consumer Access.”  NMLS Consumer Access is a fully searchable website that allows the public to view information concerning state-licensed mortgage companies, branches, and individuals currently licensed through NMLS.

The goal of NMLS Consumer Access is to provide homebuyers and the general public with greater information regarding state licensed companies and professionals in the mortgage industry.  NMLS Consumer Access will benefit consumers by providing consumers a single location to access standardized information regarding their mortgage provider, regardless of the state in which they operate.

“The launch of NMLS Consumer Access shows, once again, the commitment of state financial supervisors to protect consumers,” said Commissioner Howard F. Pitkin. “States have long been regarded as leaders in the consumer protection arena.  NMLS Consumer Access provides an innovative method for consumers to research prospective mortgage companies or providers.”

State regulators, through the Conference of State Bank Supervisors and the American Association of Residential Mortgage Regulators, launched NMLS in January 2008.  To date, 45 states and territories—including Connecticut —license mortgage companies, branches and individuals through the system.  All 54 states and territories are expected to be on NMLS by the end of 2010. 

Pitkin added, “During development of NMLS one of the goals put forth by state regulators was to provide a central source of information that promotes transparency throughout the states.  I see NMLS Consumer Access as a critical tool to protecting consumers in Connecticut.”

In addition, Title V of the Housing and Economic Recovery Act of 2008, the SAFE Act, mandates that NMLS provide consumers with easily accessible information, offered at no charge, regarding the employment history of state licensed and federally registered mortgage loan originators.

“NMLS is successfully combining the objectives of state regulators with the mandates of the SAFE Act by launching NMLS Consumer Access,” Pitkin concluded.

 NMLS Consumer Access can be accessed at www.nmlsconsumeraccess.org.