NOTICE: In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

Department of Banking logo

Department of Banking and People's Bank Work Together to Notify
Customers of  Lost Tape Containing Confidential Information

January 11, 2006 -

The Department of Banking was informed by People’s Bank that a tape containing confidential data was lost recently while being transported to a credit reporting bureau.  The tape contains personal information for approximately 90,000 customers.  It includes information related to customers and bank employees who have a People’s Bank personal credit line (PCL), the “overdraft protection” associated with their personal checking account.  Customers who were affected were notified by mail. This incident does not affect any other People’s accounts.

“This is an isolated incident," said Banking Commissioner John P. Burke.  “People’s Bank has been working with their staff and the Banking Department to make sure that all customer information remains safe and secure.”

People’s has no reason to believe the data has been used inappropriately and has received no reports of unauthorized activity.  The information is not sufficient to allow unauthorized access to customers’ accounts, and there is no need for customers to close any accounts to safeguard their security.  For the affected customers People’s Bank will provide a monitoring service for one year.

The Department of Banking recommends visiting the People’s Bank Web site or calling 1-866-867-5295, for additional information.