In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.


Commissioner Requests that Banks Close

September 11, 2001  (12:25 p.m.) -

For reasons of security and to exercise caution following apparent terrorist attacks today against a number of locations in the United States, Banking Commissioner John P. Burke has requested that all banks and credit unions immediately cease operations and close for the day. Commissioner Burke has issued this order pursuant to his authority under Connecticut General Statute Section 36a-23(b).

Customers should listen to the radio for further information regarding resumption of normal business activity at their bank or credit union.

While there is no indication that Connecticut sites are at immediate risk, Commissioner Burke has taken this step as a precaution in the hope that bank and credit union employees will take this opportunity to ensure that they are able to travel home safely and ensure that their families are also safe.