To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

COVID-19 Resources 

Recursos para el COVID-19

Information for Consumers:

Mortgage Relief:

Forbearance for Borrowers Affected by COVID-19 -
If you can't pay your mortgage because you're struggling financially due to COVID-19, you can ask for mortgage payment relief (forbearance) through May 31, 2023. You must request the initial COVID-19 Forbearance from your mortgage servicer by May 31, 2023. 

See also Help for Homeowners and Renters

Student Loans:

Principal and interest payments on federally held student loans have been suspended during the pandemic.  The student loan payment pause is extended until the U.S. Department of Education is permitted to implement the debt relief program or the litigation is resolved. Get more information at the U.S. Department of Education's Federal Student Aid site.

Industry Resources

Consumer Credit:

Financial Institutions:

Securities and Business Investments:

Archived COVID-19 Relief Information:

Mortgage Relief for Homeowners During COVID-19 Pandemic 

Help for Homeowners and Renters Impacted by the Coronavirus Outbreak

For the latest information, resources, executive orders, and guidance related to coronavirus (COVID-19), visit