In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

COVID-19 Resources 

Recursos para el COVID-19

Information for Consumers:

Mortgage Relief:

Mortgage Relief for Homeowners During COVID-19 Pandemic

  VIDEO: CARES Act Mortgage Forbearance: What You Need to Know by the CFPB

Banking Commissioner Urges Mortgage Servicers to Work With Homeowners Facing Financial Hardship Due to COVID-19

Help for Homeowners and Renters Impacted by the Coronavirus Outbreak

Student Loans:

Principal and interest payments on federally held student loans are automatically suspended through September 30, 2021. See information for Student Loan Borrowers from the CFPB.

Relief Options Available for Student Loan Borrowers

Financial Institutions:

Commissioner Perez Reassures Residents that Deposits are Safe in Financial Institutions

FDIC-Insured Bank Deposits are Safe
NCUA: Deposits are Safe in Federally Insured Credit Unions

Assistance for Small Business:

Paycheck Protection Program:  The Small Business Administration, in coordination with the U.S. Treasury Department, will provide up to $350 billion in fully forgivable loans to help small businesses maintain payrolls during the coronavirus pandemic.

Industry Resources

Consumer Credit:

Financial Institutions:

Securities and Business Investments:

For the latest information, resources, executive orders, and guidance related to coronavirus (COVID-19), visit