To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

COVID-19 Resources 

Recursos para el COVID-19

Information for Consumers:

Mortgage Relief:

Mortgage Relief for Homeowners During COVID-19 Pandemic

  VIDEO: CARES Act Mortgage Forbearance: What You Need to Know by the CFPB

Banking Commissioner Urges Mortgage Servicers to Work With Homeowners Facing Financial Hardship Due to COVID-19

Help for Homeowners and Renters Impacted by the Coronavirus Outbreak

Student Loans:

Principal and interest payments on federally held student loans have been suspended through December 31, 2022, when this pause will come to an end. See information for Student Loan Borrowers from the CFPB.

Financial Institutions:

Commissioner Perez Reassures Residents that Deposits are Safe in Financial Institutions

FDIC-Insured Bank Deposits are Safe
NCUA: Deposits are Safe in Federally Insured Credit Unions

Assistance for Small Business:

Paycheck Protection Program:  The Small Business Administration, in coordination with the U.S. Treasury Department, will provide up to $350 billion in fully forgivable loans to help small businesses maintain payrolls during the coronavirus pandemic.

Industry Resources

Consumer Credit:

Financial Institutions:

Securities and Business Investments:

For the latest information, resources, executive orders, and guidance related to coronavirus (COVID-19), visit