In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Consumer Alerts

Phony Email Claims to be FTC Offering You Money from a COVID-19 Fund

June 30, 2020 - The Federal Trade Commission (FTC) issued an alert regarding a new scam in the form of an e-mail claiming to be from the FTC that says you'll get money from a COVID-19 “Global Empowerment Fund” if you respond with your bank account information.  But there is no money and there is no fund.  A government entity will never contact you by e-mail, phone, text or social media and ask for financial information.

FTC Warns of Multi-level Marketing Companies Making False Claims

June 5, 2020 - The Federal Trade Commission sent warning letters to six multi-level marketing companies (MLMs) that are telling people their products can treat or prevent COVID-19, or that they’re likely to make significant money if they join the MLM. The FTC says these claims violate truth-in-advertising laws and the MLMs must immediately stop their distributors from making these false claims.

FDIC Alert for Small Business Owners Applying for the Paycheck Protection Program

April 17, 2020 - The Federal Deposit Insurance Corporation (FDIC) is warning small businesses to be careful when applying for loans through the Paycheck Protection Program.  Businesses interested in the program should get all their information at U.S. Small Business Administration website, at sba.gov/coronavirus

FDIC Reports Scammers Pretending to be from the FDIC

March 20, 2020 - The Federal Deposit Insurance Corporation (FDIC) has received reports that scammers are using the FDIC name and logo, and even the names of actual employees, to send communications such as emails, phone calls, letters and text messages.  The messages might ask you to “confirm” or “update” confidential personal financial information, such as bank account numbers. 

Department of Banking Advises Consumers to Be Extra Cautious of Scammers During These Unusual Times

March 18, 2020 - The Federal Trade Commission (FTC) has reported that in light of the COVID-19 pandemic, there are reports that the government will soon be sending money by check or direct deposit to each of us.  Be advised that the government will NOT ask us to pay upfront or pay fees to receive such funds. You will also not be asked to provide your Social Security number or any personal account information. Finally, these reports are not yet a reality, so don’t believe anyone who says they can get you the money now.  The FTC is sharing this as a preventative measure, predicting that scammers will take advantage of this opportunity.

Signing Legal Documents in 2020

January 3, 2020 - The Department of Banking advises consumers not to abbreviate "2020" when signing and dating legal documents.  This alert is based on information provided by the East Millinocket Police Department.

Department of Banking Shares Online Safety Tips for Teens from the Internal Revenue Service 

December 5, 2019 - The IRS (Internal Revenue Service) provided helpful tips that adults can use to help teens and younger users stay safe online.

Connecticut Bank Uncovers Fraudulent Check Scheme

December 5, 2019 - Savings Bank of Danbury, located in Danbury, CT, has reported that counterfeit bank checks using the bank’s name are being presented for payment. Two separate incidences have been reported involving use of a fraudulent check.

New Haven Bank Discovers Fraudulent Check Scheme

September 23, 2019 - New Haven Bank, located in New Haven, CT, has reported that counterfeit bank checks using the bank’s name are being presented for payment.

Bank Customers Should Be Aware of Bogus Website that Claims to Be Affiliated with FDICConnect.gov

June 14, 2019 - Bank Customers Should Be Aware that FDIConnect.com Should NOT Be Confused with FDICconnect.gov.  The FDIC is aware of the website FDIConnect.com, which advertises itself as a consumer-focused provider of FDIC pass-through insurance for bank deposits. The public should be advised that FDIConnect.com is not affiliated with the FDIC.

Connecticut Bank Uncovers Fraudulent Check Scheme

May 9, 2019 - Northwest Community Bank, located in Windsor, CT, has reported that counterfeit bank checks using the banks name and routing number are being presented for payment.

Connecticut State Marshal Impersonator Scam

April 25, 2019 - The Connecticut State Marshal Commission has received several reports from state marshals who have had their name, phone numbers and addresses used in an apparent money collection scam.

Social Security Administration Warns of Telephone Impersonation Scheme

March 20, 2019 - A popular telephone scam involves fraudulent phone calls from people falsely claiming to be from the Social Security Administration and displaying the national Social Security customer service number as the incoming number on the caller ID.  The Social Security Administration launched a joint Public Service Announcement campaign addressing this nationwide telephone impersonation scheme at www.youtube.com/socialsecurity.

Do NOT Give Personal Information Over the Phone!

October 31, 2018 - As a reminder, your bank or financial institution will not call and ask you to verify your personal information.  The Federal Trade Commission warns consumers about this serious "spear phishing" scam.

SEC Warns of Government Impersonators

April 4, 2018 - The Security and Exchange Commission (SEC) is warning investors of fraudsters that claim to work for the SEC and pretend to help investors purchase stock or confirm trades in an attempt to trick investors into sending money or providing personal account information.

Jackpotting ATM Scam (video)

February 6, 2018 - NBC Connecticut News reported on the capture of two men involved in an ATM "jackpotting" scheme that compromised the bank machine and caused it to dispense cash on its own.

Flood Insurance Robocall Scam

August 31, 2017 - The Federal Trade Commission warned consumers about a flood insurance scam targeting those that have been affected by Hurricane Harvey.

Wire Transfer Scam

January 9, 2017 - Banking Commissioner Jorge Perez advised financial institutions and consumers to be vigilant when conducting Wire Transfers.

Regulatory and Cyber Threat Alerts