To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to Department.Banking@ct.gov and it will be routed appropriately. Thank you for your patience during this time.

Archived Consumer Alerts

Department of Banking Shares Online Safety Tips for Teens from the Internal Revenue Service 

December 5, 2019 - The IRS (Internal Revenue Service) provided helpful tips that adults can use to help teens and younger users stay safe online.

Connecticut Bank Uncovers Fraudulent Check Scheme

December 5, 2019 - Savings Bank of Danbury, located in Danbury, CT, has reported that counterfeit bank checks using the bank’s name are being presented for payment. Two separate incidences have been reported involving use of a fraudulent check.

New Haven Bank Discovers Fraudulent Check Scheme

September 23, 2019 - New Haven Bank, located in New Haven, CT, has reported that counterfeit bank checks using the bank’s name are being presented for payment.

Bank Customers Should Be Aware of Bogus Website that Claims to Be Affiliated with FDICConnect.gov

June 14, 2019 - Bank Customers Should Be Aware that FDIConnect.com Should NOT Be Confused with FDICconnect.gov.  The FDIC is aware of the website FDIConnect.com, which advertises itself as a consumer-focused provider of FDIC pass-through insurance for bank deposits. The public should be advised that FDIConnect.com is not affiliated with the FDIC.

Connecticut Bank Uncovers Fraudulent Check Scheme

May 9, 2019 - Northwest Community Bank, located in Windsor, CT, has reported that counterfeit bank checks using the banks name and routing number are being presented for payment.

Connecticut State Marshal Impersonator Scam

April 25, 2019 - The Connecticut State Marshal Commission has received several reports from state marshals who have had their name, phone numbers and addresses used in an apparent money collection scam.

Social Security Administration Warns of Telephone Impersonation Scheme

March 20, 2019 - A popular telephone scam involves fraudulent phone calls from people falsely claiming to be from the Social Security Administration and displaying the national Social Security customer service number as the incoming number on the caller ID.  The Social Security Administration launched a joint Public Service Announcement campaign addressing this nationwide telephone impersonation scheme at www.youtube.com/socialsecurity

Do NOT Give Personal Information Over the Phone!

October 31, 2018 - As a reminder, your bank or financial institution will not call and ask you to verify your personal information.  The Federal Trade Commission warns consumers about this serious "spear phishing" scam.

SEC Warns of Government Impersonators

April 4, 2018 - The Security and Exchange Commission (SEC) is warning investors of fraudsters that claim to work for the SEC and pretend to help investors purchase stock or confirm trades in an attempt to trick investors into sending money or providing personal account information.

Jackpotting ATM Scam (video)

February 6, 2018 - NBC Connecticut News reported on the capture of two men involved in an ATM "jackpotting" scheme that compromised the bank machine and caused it to dispense cash on its own.

Flood Insurance Robocall Scam

August 31, 2017 - The Federal Trade Commission warned consumers about a flood insurance scam targeting those that have been affected by Hurricane Harvey.

Wire Transfer Scam

January 9, 2017 - Banking Commissioner Jorge Perez advised financial institutions and consumers to be vigilant when conducting Wire Transfers.

Recent Consumer Alerts