To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

The Department of Banking News Bulletin

Bulletin # 2996 - Week Ending July 23, 2021

This Bulletin constitutes the only official notification you will receive from this office concerning any of the following applications.  Any observations you may have are solicited.  Any comments should be directed to Jorge L. Perez, Banking Commissioner.  Written comments will be considered only if they are received within ten business days from the date of this bulletin.


Consent Order

On July 15, 2021, the Commissioner entered into a Consent Order with ProCollect, Inc. (NMLS # 1663589) (“ProCollect”), Dallas, Texas.  The Consent Order was based on an investigation by the Consumer Credit Division.  As a result of such investigation, the Commissioner alleged that between January 1, 2014 and January 26, 2021, ProCollect acted as a consumer collection agency in Connecticut without a consumer collection agency license, in violation of Section 36a-801(a) of the Connecticut General Statutes.  As part of the Consent Order, ProCollect paid $10,000 as a civil penalty, and $2,800 for back licensing fees.

Dated:  Tuesday, July 27, 2021

Jorge L. Perez
Banking Commissioner