To protect the health and safety of the public and our employees, the Department of Banking has limited the number of employees at our office at 260 Constitution Plaza in Hartford. When contacting the Department, please use electronic communication whenever possible. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

The Department of Banking News Bulletin 

Bulletin # 2926 - Week Ending March 20, 2020


This bulletin constitutes the only official notification you will receive from this office concerning any of the following applications.  Any observations you may have are solicited.  Any comments should be in writing to Jorge L. Perez, Banking Commissioner, Department of Banking, 260 Constitution Plaza, Hartford, CT 06103-1800.  Written comments will be considered only if they are received within ten business days from the date of this bulletin.



Commissioner Issues Guidance to CT Licensed Mortgage Servicers

Commissioner Perez issued guidance to Connecticut licensed mortgage servicers on how they can help homeowners in response to COVID-19. The guidance urges Connecticut licensed mortgage servicers to discuss borrower’s ability to make loan repayments at this time to mitigate any current or potential foreclosure actions consumers may face.  Servicers should consider waiving late fees, and inform homeowners of forbearance plans they offer and any other deferment options that may be available to consumers. He also requests that mortgage servicers consider providing guidance to their internal and external collection teams regarding the servicers' policies at this time. The success of this effort and the ability for borrowers to benefit will be limited if employees, agents or other third parties of the servicers are not familiar or are not able to inform borrowers about possible accommodations.



Branch Activity

Section 36a-145 of the Connecticut General Statutes requires certain applications for a branch or limited branch at which loans will be made, address how the establishment of the branch will be consistent with safe and sound banking practices and promote the public convenience and advantage. Plans are submitted when such applications are filed and are available for public inspection and comment at the Department for a period of 30 days. Questions concerning branch activity should be directed to the Financial Institutions Division, (860) 240-8180.
DATE:  March 19, 2020
BANK: The Guilford Savings Bank, Guilford
LOCATION: 158 Washington Avenue, North Haven, CT 06473
ACTIVITY-BRANCH TYPE: Filed to Establish Full Service Branch


      Dated: Tuesday, March 24, 2020


      Jorge L. Perez
      Banking Commissioner