In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

The Department of Banking News Bulletin 

Bulletin # 2889 - Week Ending July 5, 2019


This bulletin constitutes the only official notification you will receive from this office concerning any of the following applications.  Any observations you may have are solicited.  Any comments should be in writing to Jorge L. Perez, Banking Commissioner, Department of Banking, 260 Constitution Plaza, Hartford, CT 06103-1800.  Written comments will be considered only if they are received within ten business days from the date of this bulletin.



Consent Order

On June 20, 2019, the Commissioner entered into a Consent Order with FEDChex Recovery, LLC d/b/a FCR Collection Services (“FEDChex”) (NMLS # 1126700), Foothill Ranch, California. The Consent Order was based on an investigation by the Consumer Credit Division.  As a result of such investigation, the Commissioner alleged that at least in the month of September 2017, FEDChex used an unauthorized fictitious name, FCR Collection Services, in violation of Section 36a-801(i) of the Connecticut General Statutes.  As part of the Consent Order, FEDChex paid $2,500 as a civil penalty.

      Dated:  Tuesday, July 9, 2019


      Jorge L. Perez
      Banking Commissioner