In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

The Department of Banking News Bulletin 

Bulletin # 2609
Week Ending February 21, 2014

This bulletin constitutes the only official notification you will receive from this office concerning any of the following applications. Any observations you may have are solicited. Any comments should be in writing to Howard F. Pitkin, Banking Commissioner, at the Connecticut Department of Banking, 260 Constitution Plaza, Hartford, CT 06103-1800 or via E-mail. Written comments will be considered only if they are received within ten days from the date of this bulletin.

Branch Activity
Section 36a-145 of the Connecticut General Statutes requires certain applications for a branch, or for a limited branch at which loans will be made, be accompanied by a plan detailing how adequate services to meet the banking needs of all community residents will be provided.  Plans are submitted when such applications are filed and are available for public inspection and comment at this Department for a period of 30 days.  Questions concerning branch activity should be directed to the Financial Institutions Division, (860) 240-8180.
Date Bank Location Activity
The Guilford Savings Bank
FROM:  634 Boston Post Road
           Madison, CT  06443
TO:      589 Boston Post Road
           Madison, CT  06443

Order to Make Restitution, Notice of Intent to Revoke and Refuse to Renew
Consumer Collection Agency License, Notice of Intent to Issue Order to Cease and Desist
and Notice of Intent to Impose Civil Penalty
On February 11, 2014, the Commissioner issued an Order to Make Restitution, Notice of Intent to Revoke and Refuse to Renew Consumer Collection Agency License, Notice of Intent to Issue Order to Cease and Desist, Notice of Intent to Impose Civil Penalty and Notice of Right to Hearing (“Notice”) in the Matter of:  HOVG, LLC d/b/a Bay Area Credit Service, LLC (“Respondent”), Atlanta, Georgia.  The Notice was the result of an investigation by the Consumer Credit Division.  The Notice alleges, among other things, that Respondent engaged in conduct which constitutes violations of Sections 36a-801(c) and 36a-805(a)(9) of the Connecticut General Statutes in effect prior to October 1, 2013, and Sections 36a-809-12(1) and 36a 809-7(b) of the Regulations of Connecticut State Agencies.  As part of the Order to Make Restitution, Respondent was ordered, among other things, to promptly refund all charges and fees paid by Connecticut consumer debtors that could not be legally added to claims charged to such consumer debtors.  Respondent was afforded an opportunity to request a hearing with regard to the allegations set forth in the Notice.

        Dated:  Tuesday, February 25, 2014

       Howard F. Pitkin
       Banking Commissioner