Renewing your SNAP benefits
If you want to keep getting SNAP benefits, you must submit a renewal form so we know if you are still eligible and if anything has changed. Most people have to submit a form every 12 months, unless you are elderly or disabled. After you turn in this form, we might call you to interview you to understand your situation.
Getting your Renewal
About 45 days before it’s time for you to renew, we will mail you the form to the address we have on file.
To make sure you get your renewal form on time, log in to MyDSS and update us if any of the following has changed:
- Your current address
- Your phone number
- Your email address
You can also do your renewal form online, on your phone, or on your tablet at MyDSS.
Filling out your Renewal
Your renewal form will be pre-filled with the information we have in your case file. All you need to do is update any information that has changed or mark off that you don’t have changes.
If you moved or changed jobs, we may ask you to submit documents to help us verify that what you say is true. The renewal form will also explain what documents you need to provide.
Complete your renewal right away, either online or by mail, even if you don't have any changes. Make sure to sign, date, and submit the whole renewal form so you don't lose benefits.
Returning your Renewal
There are 3 ways you can submit your renewal form and documents:
- Submit your Renewal form online
- We will get your form sooner
- Visit MyDSS on a computer, phone, or tablet.
- For more information on MyAccount online services, please visit the video guides for DSS clients.
- Mail your Renewal to the DSS Scanning Center:
DSS Scanning Center
PO Box 1320, Manchester, CT 06045-1320 - Your Renewal includes an envelope with the address and stamp already on it. You can mail your Renewal from any USPS mailbox or Post Office.
- Be sure to include the attached cover sheet.
- Go to a local DSS Resource Center to drop off your form, or to get a new paper copy of your Renewal.
Get help to reset your online account password by calling: 1-877-874-1612
Changes you need to report on your Renewal
You must report the following changes on your Renewal:
- Proof of your income, including, but not limited to:
- If you are working, give us 1 months' worth of paystubs or a letter from your boss with the hours you work and how much you get paid before taxes.
- If you are self-employed, you can give us your tax forms or business records
- If you are disabled and get income, give us your:
- Social Security, Veteran’s, short- or long-term disability benefits award letter(s).
- If you are retired and get income, give us your:
- Social Security, Veteran’s, or Pension benefits award letter(s).
- If you get other income, give us a letter or printout to prove the monthly amount.
- This could be Unemployment Compensation, Child Support, or money from family and friends
- When an ABAWD’s work hours are less than 80 hours per month (20 hours per week averaged monthly).
- If you are 60 years or older and/or disabled and have out of pocket medical expenses.
- If someone has moved in or out of your home that you buy and cook meals with.
- If you are a sponsored non-citizen, give us details about your sponsor.
How to submit documents
You can submit the needed documents:
What happens if you renew late
If you do not turn in your renewal forms, you will lose your SNAP benefits. This means that you will not get more money added to your EBT card starting the month after your form was due.
If you turn in your renewal forms late, but within 30 days from when your SNAP closed, you may be able to get back on SNAP and get a portion of the money you would normally get for that month on your EBT card.
If more than 30 days has passed from when your SNAP closed, and you still want to get SNAP benefits, you will need to turn in an application form and start over.