Employee Assistance Program-Regulations

NOTICE:

Due to a water main break the Waterbury Resource Center will be closed, Dec. 18 and 19, 2025. We apologize for the inconvenience. If you need information about your benefits please call 855-626-6632 or go to MyDSS.CT.GOV. The Waterbury Resource Center will reopen Monday, Dec. 22.

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?

Employee Assistance Program (EAP)

Laws/Regulations

Confidentiality

The EAP is ABSOLUTELY confidential. Information obtained by Solutions is not available to anyone in an EAP member’s company without that employee’s written permission. No one in the company can obtain a list of names of employees taking advantage of the service. Privacy and the confidentiality of records are guaranteed.