**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.

Overview

** Important Announcements**

  • Community Action Agencies are currently accepting applications for the Connecticut Energy Assistance Program (CEAP).  Program guidelines, including important dates and benefit levels, have been updated.
  • To apply for the program, you can contact the Community Action Agency or affiliated organization in your area.  Please scroll down for information about where to call and apply.  You can also click on the link ‘Apply’ on the left of the screen for an application that is fillable for download and instructions.

If you need emergency assistance for electricity or rent, please also visit UniteCT.

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The Connecticut Energy Assistance Program (CEAP) is designed to help offset the winter heating costs of Connecticut's lower income households, specifically those households whose income falls at or below 60 percent of the state median income. CEAP is funded by the U.S. Department of Health and Human Services’ Low Income Home Energy Assistance Program (LIHEAP) Block Grant. The Connecticut Department of Social Services administers CEAP, in collaboration with its partners, Community Action Agencies across the state.

Please follow this link for a copy of the Approved FFY 22 LIHEAP Allocation Plan

virtual public hearing with the Appropriations, Human Services and Energy and Technology Committees was held on Friday, August 20, 2021 at 11:30 a.m. where the FFY 2022 Low Income Home Energy Assistance Program (LIHEAP) block grant allocation plan was approved.

The Connecticut Energy Assistance Program (CEAP) is now open at community action agency sites around the state. The agency that serves your town can be located on the following chart below. Contact numbers for each agency will immediately follow.

1

Access Community Action Agency (Access)

2

Alliance for Community Empowerment, Inc.

3

Community Action Agency of New Haven, Inc. (CAANH)

4

Community Action Agency of Western Connecticut, Inc. (CAAWC)

5

Community Renewal Team, Inc. (CRT)

6

Human Resources Agency of New Britain, Inc. (HRA)

7

New Opportunities, Inc. (NOI)

8

TEAM, Inc.

9

Thames Valley Council for Community Action, Inc. (TVCCA)


Connecticut Energy Assistance Program

Contact Information

Agency

Area Covered

Phone Number

E-Mail

ALLIANCE

Greater Bridgeport

 

(203) 384-6904

energy@alliancect.org

Greater Norwalk

 

(203) 384 – 6904 ext. 3027

ACCESS

Greater Willimantic

 

(860) 450-7400

cathy.whitehead@accessagency.org

Greater Danielson

 

(860) 412-1600

CAANH

Greater New Haven

 

(203) 285-8018

energyapplications@caanh.net

CAAWC

Greater Danbury

 

(203) 748-5422

energy@caawc.org

Greater Stamford

 

(203) 357-0720

CRT

Greater Hartford

 

(860) 560-5800

crtenergyapplication@crtct.org

Greater Middletown

 

(860) 347-4465

HRA

New Britain-Bristol

 

(860) 356-2000

energyapp@hranbct.org

NOI

Greater Waterbury

 

(203) 756-8151

energy@newoppinc.org

Greater Meriden

 

(203) 235-0278

 

Greater Torrington

 

(203) 756-8151

TEAM

Derby-Milford

(203) 736-5420

energy@teaminc.org

 

TVCCA

Norwich-New London

 

(860) 425-6681

ess@tvcca.org

You can also contact 2-1-1, United Way for contact information on the intake site closest to where you reside. For additional information about programs and services provided by CT Community Action Agencies, please follow this link to find the agency in your area.

General information:

Winter heating assistance pays for a household’s primary heating source such as oil, natural gas, electricity, propane, kerosene, coal, wood, and wood pellets on behalf of eligible households. The amount of heat assistance may not be sufficient to cover a household’s entire winter heating cost.

Homeowners and renters may apply.

Households eligible for the winter heating program may also be eligible to receive drinking and/or wastewater assistance and weatherization assistance. These services can restore or prevent service disconnection and help conserve energy and lower heating bills.

The Connecticut Energy Assistance Program is administered by the Department of Social Services, and coordinated by regional Community Action Agencies, in cooperation with municipal and other non-profit human service agencies.