**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.





** Important Announcements**

Effective Immediately:

  • Applications will be accepted through Tuesday, June 15, 2021 (read Governor Lamont's news release here).
  • Fuel delivery authorizations will occur through May 20, 2021. 
  • Categorical eligibility has been expanded for households:
    • Bill-payers who receive one or more of the following: Refugee Cash Assistance; State Supplement for the Aged, Blind, or Disabled; or Temporary Family Assistance (TFA) are eligible for a Level 1 benefit
    • Bill-payers who receive SNAP are eligible for a Level 4 benefit
  • The Liquid Assets Test is suspended for the remainder of the 2020-2021 CEAP program year.
  • Risk Assessments for Safety Net benefits are suspended for the remainder of the 2020-2021 CEAP program year.


If you need emergency assistance for electricity or rent, please also visit UniteCT.  



The Connecticut Energy Assistance Program (CEAP) is designed to help offset the winter heating costs of Connecticut's lower income households, specifically those households whose income falls at or below 60 percent of the state median income. CEAP is funded by the U.S. Department of Health and Human Services’ Low Income Home Energy Assistance Program (LIHEAP) Block Grant. The Connecticut Department of Social Services administers CEAP, in collaboration with its partners, Community Action Agencies across the state.

Please follow this link for a copy of the approved FFY 21 LIHEAP Allocation Plan


The Connecticut Energy Assistance Program (CEAP) is now open at community action agency sites around the state. The agency that serves your town can be located on the following chart below. Contact numbers for each agency will immediately follow.

Heating chart by town 

Connecticut Energy Assistance Program

Contact Information


Area Covered

Phone Number



Greater Bridgeport


(203) 384-6904


Greater Norwalk


(203) 384 – 6904 ext. 3027




(860) 450-7400




(860) 412-1600


Greater New Haven


(203) 387-7700



Greater Danbury


(203) 748-5422


Greater Stamford


(203) 357-0720


Greater Hartford


(860) 560-5800


Greater Middletown


(860) 347-4465


New Britain-Bristol


(860) 356-2000



Greater Waterbury


(203) 756-8151


Greater Meriden


(203) 235-0278



(203) 736-5420




Norwich-New London


(860) 425-6681



You can also contact 2-1-1, United Way or the DSS Office of Community Services at 1-800-842-1132 for contact information on the intake site closest to where you reside. For additional information about programs and services provided by CT Community Action Agencies, please follow this link to find the agency in your area.

General information:

Winter heating assistance pays for a household’s primary heating source such as oil, natural gas, electricity, propane, kerosene, coal, wood and wood pellets on behalf of eligible households. The amount of heat assistance may not be sufficient to cover a household’s entire winter heating cost.

Homeowners and renters may apply.

Households eligible for the winter heating program may also be eligible to receive weatherization assistance. This can help conserve energy and lower heating bills.

The Connecticut Energy Assistance Program is administered by the Department of Social Services, and coordinated by regional Community Action Agencies, in cooperation with municipal and other non-profit human service agencies. 

Please follow this link for the LIHEAP Federal Performance Measures - "State at a Glance Snapshot" for Connecticut.