**The DSS New Britain Field Office is closed until Monday, November 30, 2020.

**DSS Field Offices are now open every Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow our staff time to process applications, renewals and related work. Please visit www.ct.gov/dss/fieldoffices for full information about services at Field Offices, including interviews by appointment and Child Support services.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our Client Information Line at 1-855-6-CONNECT (1-855-626-6632) . More about 24/7 access options at www.ct.gov/dss/fieldoffices.

**Response time at our telephone Benefits Center, open every Monday, Tuesday, Thursday and Friday at 1-855-6-CONNECT (1-855-626-6632), is currently longer than usual.  Thank you for your patience.

Energy Assistance - Winter Heating

Overview

 

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** Important Announcements** 

  • Community Action Agencies are currently accepting applications for next winter’s Energy Assistance Program. 

     

  • To apply for the program, you can contact the Community Action Agency or affiliated organization in your area.  Please scroll down for information about where to call and apply.  You can also click on the link ‘Apply’ on the left of the screen for an application that is fillable for download and instructions.

 

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The Connecticut Energy Assistance Program (CEAP) is designed to help offset the winter heating costs of Connecticut's lower income households, specifically those households whose income falls at or below 60 percent of the state median income. CEAP is funded by the U.S. Department of Health and Human Services’ Low Income Home Energy Assistance Program (LIHEAP) Block Grant. The Connecticut Department of Social Services administers CEAP, in collaboration with its partners, Community Action Agencies across the state.

Please follow this link for a copy of the approved FFY 21 LIHEAP Allocation Plan

The Connecticut Energy Assistance Program (CEAP) is now open at community action agency sites around the state. The agency that serves your town can be located on the following chart below. Contact numbers for each agency will immediately follow.

Heating chart by town 


Chart 2 

You can also contact 2-1-1, United Way or the DSS Office of Community Services at 1-800-842-1132 for contact information on the intake site closest to where you reside. For additional information about programs and services provided by CT Community Action Agencies, please follow this link to find the agency in your area.

General information:

Winter heating assistance pays for a household’s primary heating source such as oil, natural gas, electricity, propane, kerosene, coal, wood and wood pellets on behalf of eligible households. The amount of heat assistance may not be sufficient to cover a household’s entire winter heating cost.

Homeowners and renters may apply.

Households eligible for the winter heating program may also be eligible to receive weatherization assistance. This can help conserve energy and lower heating bills.

The Connecticut Energy Assistance Program is administered by the Department of Social Services, and coordinated by regional Community Action Agencies, in cooperation with municipal and other non-profit human service agencies. 

Please follow this link for the LIHEAP Federal Performance Measures - "State at a Glance Snapshot" for Connecticut.