Student Loan Resources

Protect Yourself from Financial Aid Scams

State Resources

• Student Loans
• Parent Loans
• Loan Servicer Information
• Student Loan Repayment Guide
  
• Connecticut Office of Higher Education Financial Aid Information
• Connecticut Higher Education Trust (CHET) College Savings Program
• Connecticut Higher Education Supplemental Loan Authority (CHESLA)
• CT Dollars & Sense, a one-stop shop for helping to plan, save and pay for college

Federal Resources

• U.S. Department of Education's Federal Student Aid Office:
  • Steps to Take to Help Resolve Disputes
  • Contact the Ombudsman's Office
• U.S. Department of Education - repayment, consolidation, and postponement options for federal loans
• Consumer Financial Protection Bureau (CFPB):
  • Questions About Student Loans
  • Paying for College
  • Tips for student loan borrowers
  • Repay student debt - Know your options
• National advocate: National Consumer Law Center

Private*

• Finaid.org
• Fastweb
• The College Investor

*Please note 
Any Private link listed does not constitute an official endorsement by the Department of Banking.  These links are provided as helpful resources and all students/borrowers should exercise caution when utilizing private educational resources.

Questions?

Contact the Student Loan Ombudsperson Office:

Telephone Direct: 860-240-8122
Toll-free: 1-800-831-7225, press option 2

By Email:  dob.studentloanombuds@ct.gov

Please Note:

This is an unsecured e-mail address for general questions.  Please do not include personal identifying information such as Social Security and/or account numbers, birth date, user ID, or passwords using this unsecured e-mail address.  To send a Secure Message log into the Online Assistance Form.