The Connecticut Unfair Trade Practices Act (CUTPA) allows the Department of Consumer Protection to investigate complaints. The DCP Commissioner may issue subpoenas, administer oaths, and conduct hearings.
The DCP Commissioner and their representatives have the authority to:
- Enter and investigate any establishment at reasonable times
- Check invoices and records
- Have access to and copy documents
- Execute investigative demands
- Take certain other investigatory actions
If the Commissioner has reason to believe that a person or business has violated CUTPA, they may conduct a hearing after giving notice that states the charges. Testimony must be taken under oath. The Commissioner has the power to issue subpoenas to compel the appearance of witnesses or the production of documents.