What happens if a person or business is found in violation of CUTPA?


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There are more than one possible outcomes under the Connecticut Unfair Trade Practices Act (CUTPA).

If after the hearing, the Commissioner concludes that a violation has occurred, they must state in writing their findings of fact, and are authorized by law to issue certain penalties, and enter into settlement agreements.

The Commissioner of Consumer Protection and the Connecticut Attorney General may seek temporary restraining orders or temporary or permanent injunctive relief. The Commissioner’s order may be appealed to the Superior Court under the Uniform Administrative Procedure Act.

Courts may issue:

  • Restraining orders;
  • Award actual and punitive damages, costs, and reasonable attorneys’ fees;
  • Impose civil penalties of up to $5,000 for willful violations and $25,000 for violation of a restraining order.

While courts have discretionary authority to award punitive damages for violations of CUTPA, the act does not establish specific circumstances under which punitive damages are to be awarded.

Someone who believes they have suffered a measurable loss of money or property because of a CUTPA violation may sue to recover actual damages.