Consumer Hub

Welcome to the DCP Consumer Hub

Being a consumer is tough. You have to know your rights, follow scam trends, understand how to keep your identity and personal information protected, know what should be in a contract and why, and so much more. Keeping track of all this information can be tough. That’s why we created the DCP Consumer Hub.

Here you will find information about a variety of topics ranging from funeral service contracts to identity theft and home improvement projects, and so much more. Explore relevant state laws, tips to protect yourself, and some frequently asked questions by Connecticut consumers.

How to file a complaint with DCP

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DCP Scam Zone

Stay up to date with the latest scam trends and fraud attempts. Find out common warning signs of a scam and where to report suspicious activity.

Check out the DCP Scam Zone

Autorenewal

Find out what is covered under Connecticut Autorenewal Law and how to file a complaint with DCP.

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Condos and Homeowner Associations

General advice for condo owners and prospective buyers. Review frequently asked questions about owning a condo in CT.

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Charities

In CT, public charities must register with DCP. Learn more about verifying an organization, what to know before you donate, and how to avoid a charity scam.

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Funeral Service Contracts

View details about prepaid or "pre-need" funeral service contracts. Find out where and how the funds should be stored.

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Furniture Shopping

Are you shopping for furniture in CT? Review information about warranty claims, refunds, exchanges, and what labels to look for.

Home Improvement

Learn more about hiring a contractor, how to avoid a scam, and what to include in a home improvement contract.

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Identity Theft

Identity theft can happen to anyone, regardless of age or financial status. Check out tips and resources to help protect your identity.

Lemon Law Program

The Connecticut Lemon Law Program helps owners of defective vehicles at or under 2 years old or with a mileage of 24,000 or less. Find out if you are eligible for arbitration.

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Romance Scams

Discover the warning signs of a romance scam and how to protect yourself or a loved one.

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Storage Unit Rentals

Before signing any contract, consumers should take a moment, read through the entire document, understand the fees, and ask questions. Here are 10 tips to keep in mind before you rent a storage unit.

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Tax Season Tips

Looking for a tax professional to help with your taxes? Learn more about how to verify their license, signs of a tax scam, and additional resources.

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Telemarketing

Information about telemarketing laws in Connecticut, how to handle unwanted calls, and where to sign up for the Do Not Call Registry.