Condos and Homeowner Associations
The Department of Consumer Protection (DCP) provides credentials to Community Association Managers (CAMs). A CAM is a professional hired by a homeowners’ association (HOA), condo association, or cooperative to manage daily operations, maintain common areas, and enforce community rules. They work under the board of directors, providing administrative, financial, and facility management to maintain property values. For complaints related to CAMs or third-party condo association managers, consumers may file a complaint with us.
DCP's Real Estate Unit does not hold hearings regarding condo complaints. All complaints related to HOAs and condo regulations are addressed in court.
This page outlines general advice for condo buyers and managers in Connecticut. If you require legal advice regarding a condo-related matter, please consult an attorney.