Homemaker-Companion Agencies

Assisting your loved ones can be hard to do all on your own. For help with nonmedical, everyday tasks, such as laundry, housekeeping, cooking, shopping, errands, personal hygiene, and rides to appointments, you may consider hiring a homemaker companion. Homemaker companions are not allowed to provide medical services such as take blood pressure, administer medications, or provide physical therapy.

In Connecticut, homemaker-companion agencies must be registered with the Department of Consumer Protection. Homemaker companions can be hired through an agency or registry model. A homemaker-companion agency places their employees in homes. Whereas, a registry matches homemaker companions, who are at least partly compensated by the consumer or who are independent contractors, with those who need services.

Below you will learn more about the agency and registry models, what to include in a contract, and training requirements to help provide the best assistance.

For Consumers

For Homemaker-Companion Agencies

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Need Help?

For emergencies: If you suspect or believe that an elderly person is a victim of abuse, neglect (including self-neglect) exploitation or abandonment call 911. If there is not immediate danger call an emergency contact at the Protective Services for the Elderly (PSE). To learn more, review the Protective Services for the Elderly Program brochure.

In-State (Toll-Free): 1-888-385-4225 (For after-hour emergencies, call 2-1-1)
Out of State (Toll-Free): 1-800-203-1234 (For after-hour emergencies, call: 1-800-203-1234)

To file a complaint: Consumers can send an email to DCP.Complaints@ct.gov or submit a complaint through our online portal.

To verify a homemaker-companion agency or registry: Consumers may visit eLicense.ct.gov