Homemaker companions can be hired through a homemaker-companion agency or a homemaker-companion registry. Agencies place their employees in homes.
A homemaker-companion agency is required to:
- Obtain and maintain a Homemaker Companion Agency (HCA) registration with the CT Department of Consumer Protection.
- Provide you with a written contract or service plan within seven days of providing services.
- Not provide a higher-skilled individual at a higher price than needed.
- Conduct a comprehensive background check of a prospective employee.
- Conduct in-person or video conference interviews with all prospective employees.
- Provide business records to DCP for inspection upon request.
- Train staff as mandated reporters — they are to report any safety or health issues immediately.
- Hold a $10,000 surety bond or insurance policy.
- Maintain notes with each client’s file that include observations, problems, complaints, plans of action, telephone contacts, reports of in-home visits by supervisors, and the findings of all investigations.
Learn more about homemaker-companion agencies in Connecticut