If you need household help for yourself or a family member and are considering a homemaker companion, there are a few things to consider:
- Interview more than one agency before signing a contract — it’s important to trust that the agency will provide oversight of their employees and will follow Connecticut’s rules and regulations.
- If considering a registry rather than an agency, you or your loved one may be responsible for filing paperwork with the IRS and could also be responsible for paying employment taxes.
- Make sure to enter into a contract or service agreement that includes the full scope of services you need.
A written contract and service plan should include:
- A list of services to be provided, along with the terms and costs
- A definition of the employee, provider, and client employment relationship
- Safeguards for securing personal client information
- A list of job categories such as “live-in” or “daily call,” and job duties
- Notice that you can cancel a contract or service plan at any time if it does not state a specific duration
- The HCA’s policy for acceptance of tips and gifts
- An explanation of how to file a complaint with the agency
- An explanation that you have a right to request changes to, or review the contract or service plan
- An explanation that their services may not be covered by insurance
- Notification in writing that a background check was performed
Be sure to ask questions and make sure you understand everything you are signing