Department of Energy and Environmental Protection Public Utilities Regulatory Authority

Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information






Unit Summary

The Connecticut Public Utilities Regulatory Authority (PURA) is divided into multiple offices, each of which specialize in the execution of different portions of PURA’s broad statutory authority and mission statement to ensure safe, adequate, and reliable utility service at reasonable rates.

As a division housed under the Office of Technical and Regulatory Analysis, the Clean and Affordable Energy (CAE) unit is tasked with oversight of the statutory and public policy programs that seek to increase the deployment of clean energy and improve customer affordability, along with the associated regulatory ratemaking processes and mechanism. Further, CAE staff support the ongoing efforts of the Equitable Modern Grid (EMG) Framework to enhance customer access to clean and affordable service, in support of the state’s climate and renewable energy goals. Ultimately, CAE strives to increase the deployment of clean energy and improve customer affordability.

Supervisor of Technical Analysis: Stefanie Keohane             

Explore CAE Topics in More Detail

 Affordability

CAE is dedicated to ensuring the affordability of energy in the state, particularly in underserved communities. This page houses information on assistance and hardship programs available throughout Connecticut.
Rate Mechanisms

CAE oversees the annual Rate Adjustment Mechanisms (RAM) and Conservation Adjustment Mechanism (CAM) proceedings and processes, both of which review costs and revenues associated with public policy and other costs paid by ratepayers and sets rates on a prospective basis.
 
Clean & Renewable Energy

CAE is dedicated to increasing the cost-effective deployment of clean and renewable energy across the state, with a focus on lowering barriers to entry and providing clean energy as a tool to enhance customer affordability and improve resilience in underserved communities. This page houses information on the state’s clean energy programs.
Grid Modernization
As part of the Equitable Modern Grid framework, CAE works to support the growth of Connecticut’s green economy, enabling an economy-wide transition to a decarbonized future. This page houses information on the electric vehicle (EV) charging infrastructure program, other EV programs and additional grid modernization dockets.