**The DSS Waterbury Field Office is closed Friday afternoon, November 27, 2020.

**The DSS New Britain Field Office is closed until Monday, November 30, 2020.

**DSS Field Offices are now open every Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow our staff time to process applications, renewals and related work. Please visit www.ct.gov/dss/fieldoffices for full information about services at Field Offices, including interviews by appointment and Child Support services.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our Client Information Line at 1-855-6-CONNECT (1-855-626-6632) . More about 24/7 access options at www.ct.gov/dss/fieldoffices.

**Response time at our telephone Benefits Center, open every Monday, Tuesday, Thursday and Friday at 1-855-6-CONNECT (1-855-626-6632), is currently longer than usual.  Thank you for your patience.

Energy Assistance - Winter Heating

Related Resources

Please Follow this link to view a list of CAA services districts by town. Opens in a new window Opens in a new window Opens in a new window Opens in a new window

About Energy Assistance:

Program Dates/Benefit Levels/Asset Limit Guidelines

Stay cool during extreme heat Opens in a new window

Cold Weather Preparedness Tips/Winter Heating Safety Tips

Reporting Fraud

For Vendors 

Please follow this link to the 2011/2021 Cumulative Prices 

The department will continue to use information from the Oil Price Information Service (OPIS) to determine the daily Fixed Margin Price, which will be used to pay oil vendors making deliveries to CEAP households. The Fixed Margin Price is based on the daily New Haven Rack Average OPIS price for low sulfur distillate heating oil, plus a fixed margin of 35 cents per gallon.

The Fixed Margin Pricing Program also includes county differentials in the pricing mechanism. The differentials are based on a county-by-county comparison of retail prices. The county differentials are as follows, and include the 35 cents fixed margin:

New Haven County

$0.395

Middlesex County

$0.383

Hartford County

$0.389

New London County

$0.392

Fairfield County

$0.465

Tolland County

$0.449

Litchfield County

$0.417

Windham County

$0.450

Useful Energy-Related Web Links

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The following energy sites will help you to learn how to improve the energy efficiency of your home, save money, improve the comfort of your living quarters, and help the environment too. Discover ways you can promote energy efficiency in your community, as well. You may also involve children in energy saving measures by having them access a terrific site where kids will learn how to defeat Energy Hogs and become official Hog Busters. The procedure for reporting possible fraud in the energy program is located at the bottom of this page. We invite you to access the valuable sites listed below:

http://www.eia.doe.gov/

http://hes.lbl.gov/

http://www.heatsmart.net/  Promote energy efficiency in your community.

http://www.eia.doe.gov/kids/

http://www.energyhog.org/

Eversource Matching Payment Program

Eversource Winter Protection 

Avangrid United Illuminating Forgiveness Matching Payment & Winter Protection Programs