*SNAP Recipients: Starting in January 2023, DSS will be texting renewal reminders to recipients who need to submit their renewal forms. Texts will come from the DSS Benefits Center phone number (855-626-6632). Texts will be strictly informational. They will NOT ask for identifying or personal information. Click here for more information.

*Don’t miss important news about your benefits: Update your contact info online now! Visit Update Us (ct.gov)

*24/7 access to DSS: Already a DSS client? Use the MyDSS mobile-friendly app: www.ct.gov/mydss. Apply & renew services at www.connect.ct.gov, plus get benefit status, notices, report changes, upload/send documents & more!

Clients and Applicants

Overview

Check out ‘Am I Eligible?’ – DSS service pre-screening tool for Connecticut residents – www.connect.ct.gov Opens in a new window Opens in a new window Opens in a new window


‘MyAccount’ – DSS clients can activate an online benefit account for 24/7 information and access – www.connect.ct.gov Opens in a new window Opens in a new window Opens in a new window

DSS Client Information Line & Benefits Center:

1. Call 1-855-6-CONNECT (1-855-626-6632)


(TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)


2. Follow the prompts to get the information you need

Our new automated ‘interactive voice response’ telephone system will help DSS clients get the information you need without waiting to speak to an eligibility worker.  You will also have the option of speaking to a worker, if you choose, during business hours.

Please use this new, toll-free service instead of the local DSS numbers you have been using.  This Client Information Line service is available 24/7.  You can also connect directly to a worker in our Benefits Center by following the phone menu prompts, Monday through Friday, between 7:30 a.m. and 4 p.m.  The Benefits Center is staffed with workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

Additional online resources:

How to Apply

Applications

Renewing Benefits & Reporting Changes

SNAP Periodic Review Forms—Now Online!

If You Have a Disability

Video Remote Interpreting (VRI) / Language Translation Services

Request a Hearing

Affirmative Action

HIPAA Privacy Rights

Non-Discrimination Statement

Video Guides for DSS ConneCT Clients

Medicaid 'Spend Down' Information & Forms