**All 12 DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8 a.m. to 4 p.m. for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. For your convenience, secure drop-boxes are located outside each Field Office. Locations at www.ct.gov/dss/fieldoffices.

**Field Offices and our telephone Benefits Center are closed on Wednesdays to allow us time to process the paperwork you submitted to us. On Wednesdays, customers can check document status and get benefit information by calling our Client Information Line at 1-855-6-CONNECT. You can apply for benefits, obtain DSS forms and view information about your DSS benefits at www.connect.ct.gov

**Due to pandemic safety guidelines, in-person assistance such as interviewing and eligibility determination are not currently available at Field Offices. All visitors must wear masks and observe safe social distancing. 

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Information and updates about child support are available at www.ct.gov/dss/childsupport.  Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covidfor DSS-specific updates.

**Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

Advisory Board for Transparency on Medicaid Cost and Quality


UPDATED! On January 22, 2020, Governor Ned Lamont signed Executive Order #6, directing the Connecticut Department of Social Services (DSS) to establish an Advisory Board for Transparency on Medicaid Cost and Quality.  Per the Executive Order, the Advisory Board will consist of several state agency heads and individuals invited to participate by DSS Commissioner Deidre S. Gifford, including one or more members served by Connecticut HUSKY Health, representatives of Medicaid-enrolled providers, and experts in quality measurement and reporting.

NEW! Recognizing that the pandemic deferred our initial timeframe, the Department has decided to resolicit letters of interest from representatives of Medicaid-enrolled providers and experts in quality measurement and reporting.  (Advisory Board members served by Connecticut HUSKY Health will be selected from among a number of existing member Advisory bodies.)  The Department is particularly interested in ensuring that the Advisory Board reflects the diverse breadth and scope of the members and providers who participate in HUSKY Health, as well as including individuals with technical expertise relevant to the Department’s cost and quality transparency strategy.   Commissioner Gifford anticipates that the Board will have a maximum membership of 15, including six state agency heads designated in the Executive Order.

Interested parties are invited to submit letters of interest by Friday, October 23, 2020, to the Department of Social Services, Office of the Commissioner, c/o Abigail Cotto, 55 Farmington Ave., Hartford, CT, 06105.  Letters of interest can also be emailed to Abigail.cotto@ct.gov Letters should include detail on the interested party’s qualifications to serve on the Board, experience and expertise with CT HUSKY Health or other Medicaid programs, and any other relevant information that will support the Commissioner in making selections to the Advisory Board. If you previously submitted a statement of interest, there is no need for further action at this time and we will be in contact with you

For more information about Governor Lamont’s Executive Order #6, please visit https://portal.ct.gov/Office-of-the-Governor/News/Press-Releases/2020/01-2020/Governor-Lamont-Signs-Executive-Orders-on-Reducing-Healthcare-Costs-for-Connecticut-Residents.

For updates, please visit www.ct.gov/dss/advisoryboard.

Thank you from the Department of Social Services.


[Updated 9-24-20]