Questions to Ask When You Are Choosing Between Health Insurance Plan


Read time: 6 minutes

When choosing a health insurance plan, focus on plan type, costs, coverage, provider access, and your personal health needs to make an informed decision. Many of us may have limited choices if we are eligible for an employer plan, Medicare, or other type of coverage, but you should still consider how to answer these questions for yourself.

1. What Type of Plan Is It?

Understand whether the plan is an HMO, PPO, or indemnity plan. HMOs usually require you to use in-network providers and may need referrals for specialists, while PPOs offer more flexibility to see out-of-network doctors at a higher cost. Indemnity or fee-for-service plans allow you to choose any doctor, but often involve higher out-of-pocket costs.

2. How Much Will I Pay?

Consider monthly premiums, deductibles, copayments, and coinsurance. Premiums are paid regardless of usage, while deductibles and coinsurance affect your costs when you receive care. Evaluate both expected and unexpected medical expenses to estimate total annual costs.

3. What Does the Plan Cover?

Check if the plan includes essential health benefits, such as doctor visits, hospitalizations, prescription drugs, preventive care, mental health services, and maternity care. Plans regulated by CT are required to cover essential health benefits, and most plans do, but it’s important to understand the scope of services your insurance covers. Some plans may offer additional benefits like dental, vision, or disease management programs.

4. What Are the Plan’s Limitations?

Review the Summary of Benefits and Coverage (SBC) to understand coverage limits, exclusions, and any special rules for accessing care.

5. Are My Doctors and Hospitals Covered?

Verify whether your current doctors, specialists, and preferred hospitals are in-network. Out-of-network care can be significantly more expensive, and some plans may not cover it at all except in emergencies.

6. How Affordable Is the Plan if I Get Sick?

Consider scenarios where you might need frequent care or hospitalization, especially if you have chronic impairments or conditions. Ensure the plan’s out-of-pocket maximum and coverage limits protect you from high medical bills.

7. Are Prescription Drugs Covered?

Check the plan’s formulary to see if your medications are included and what your copayments or coinsurance will be. Some plans may require prior authorization for certain drugs.

8. Can I Get Help Paying for Coverage?

If you qualify for Marketplace savings or subsidies, your monthly premiums and out-of-pocket costs may be reduced based on income. Check eligibility before enrolling. There may also be other payment assistance programs that you may qualify for, or you may try to negotiate a lower bill to pay.

9. How Easy Is It to Use the Plan?

Consider customer service, online tools, and ease of filing claims. Some plans offer integrated care management or wellness programs that can simplify your healthcare experience. Transportation is often an obstacle to getting services; make sure you have reliable personal transportation or can access providers by public transport.

10. How Does the Plan Fit My Lifestyle?

Think about your expected healthcare needs, family size, and work situation. For example, if you travel frequently, a PPO or plan with nationwide coverage may be more suitable. By asking these questions and carefully comparing plans, you can select a health insurance plan that balances cost, coverage, and access to care for your personal and family needs.

This list was adapted from information on WebMD: Ten Questions to Ask Before You Choose a Health Plan

Types of Health Insurance