For Clients & Applicants
Special menu for DSS customers. How to apply, renew & report changes, other key information.
Settings Menu
Page 961 of 978
The Department of Social Services' customer service modernization initiative, called ConneCT, was implemented statewide as SFY 2014 opened. ConneCT provides applicants, clients and the general public with multiple access points to the federal and state programs administered by DSS.
The Department of Social Services continued to deliver critical assistance to an increasing number of Connecticut residents during fiscal 2011. As the need for public entitlement programs like Medicaid coverage and food assistance remained on an upward trend, DSS staff sustained heavy workloads of application processing, eligibility determination and case maintenance.
The Department of Social Services delivered vital public benefits to nearly 760,000 Connecticut residents on an ongoing basis across all programs during SFY 2013.
The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves over 1.2 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
The Department of Social Services delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency. DSS serves about 1 million residents of all ages in all 169 cities and towns, supporting the basic needs of children, families and individuals, including older adults and persons with disabilities.
The Department of Social Services continued to deliver vital public benefits to more than 1 in 4 Connecticut residents in 2017. As the fiscal year closed in June, DSS was serving approximately 1 million individuals across all programs. Agency field staff served the public directly at 12 offices and telephone Benefits Centers, while central office staff administered specialized services and supported field operations across the full range of direct and funded programs.
DSS Program Standards Chart - Effective 03-01-2024