1. Call (860) 421 1423 and follow the instructions of the voice menu
2. "Please enter your PIN followed by pound (#)."
3. "To speak the language or type in its name, press Zero." Or, for any language, press its respective language code below:
Spanish: press 1
Haitian Creole: press 2
Portuguese: press 3
Arabic: press 4
Pashto: press 5
Chinese (mandarin): press 6
Swahili: press 7
Polish: press 8
Russian: press 9
Vietnamese: press 10
Ukrainian: press 11
French: press 12
Dari (Afghan Persian, Afghan Farsi): press 13
4. Confirm the language selection:
press 1 to confirm
press 0 to try again
5. "Please enter your 6 digit employee ID followed by pound"
6. Confirm the employee ID
press 1 to confirm
press 0 to try again