Employee Assistance Program-How To

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DSS recommends Electronic Benefit Transfer (EBT) cardholders protect their benefits by creating a new PIN regularly.
For more details, see How to protect your EBT benefits by creating a new PIN.

Meet Laurel, our DSS chatbot! Available 24/7, Laurel can help you check your benefit and application status, answer common questions, and provide guided support for applications, renewals, MyAccount, and more.

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NOTICE:

The Waterbury Resource Center will reopen Monday, Dec. 22.

Learn about potential changes to DSS benefits due to the federal budget reconciliation bill (H.R.1) in our article, What will change with DSS benefits following the passing of federal H.R.1?