Consumer Advocacy
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The Consumer Advocacy Section is the clearinghouse for Connecticut constituent complaints involving unfair or deceptive marketplace activities and elder justice concerns. This Section mediates complaints from consumers and small businesses, fosters the development of fair consumer practices, and promotes statewide consumer education and outreach. Additionally, in partnership with the Connecticut Elder Justice Coalition, the Consumer Advocacy Section manages and staffs the Elder Justice Hotline, which provides information, assistance and resources to older adults and their advocates regarding elder abuse, neglect, fraud and exploitation.