*24/7 access to DSS: You can apply for & renew services online through our ConneCT portal (www.connect.ct.gov) without visiting a Field Office or calling our Benefits Center. Get case/benefit status, view notices, report changes, download budget sheets, upload & send documents -- & much more!

*Check out MyDSS--our new mobile-friendly app! Access your DSS account anywhere, anytime, on any device (www.ct.gov/mydss)

*Our 24/7 Client Information Line gives you access to many service & eligibility needs (1-855-626-6332).

*DSS Field Offices and staffed Benefits Center (also 1-855-626-6632) are open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m. (closed Wednesday). www.ct.gov/dss/fieldoffices

Low Income Household Water Assistance Program Coming to CT


Connecticut Low Income Household Water Assistance Program (LIHWAP) 

  • Income eligibility is aligned to the Connecticut Energy Assistance Program (CEAP).
  • Residential Households with income at or below the 60% State Median Income (SMI) are eligible.
  • Household Size– includes homeowners and renters that pay separately for household water and wastewater.

    Household Size









    Annual Income









  • If you get benefits from the Connecticut Energy Assistance Program (CEAP), Supplemental Nutritional Assistance Program (SNAP), Temporary Family Assistance (TFA), Social Security Income (SSI), State Supplement, State Administered General Assistance (SAGA) or Refugee Cash Assistance then you will likely meet income requirements
  • The eligible residential household must have a water bill in their name from their household water or wastewater service provider.
Eligible households can begin submitting applications now.