**Bulletin--the DSS Bridgeport Field Office is currently closed because of maintenance/repair issues.

**DSS Field Offices are now open Monday, Tuesday, Thursday and Friday, from 8:00 a.m. to 4:30 p.m.

**DSS Field Offices and our staffed telephone Benefits Center (1-855-6-CONNECT or 1-855-626-6632) are closed on Wednesdays to allow our staff time to process applications, renewals and related work.

**24/7 access: Customers can access benefit and application information, at www.connect.ct.gov and www.ct.gov/dss/apply; or our automated Client Information Line at 1-855-6-CONNECT (1-855-626-6632). More about 24/7 access options at www.ct.gov/dss/fieldoffices.



Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) The Department of Social Services establishes reimbursement methodologies for ICF/IIDs, and development of Medicaid State Plan Amendments that are necessary to obtain federal matching funds.

Prospective Rate Letters have been issued to all ICF/IID providers. Please see the file below for rate letters issued to all providers on August 11, 2020.

2021 ICF/IID Prospective Rate Letters (all providers)
2022 ICF/IID Prospective Rate Letters (all providers)

COVID-19 Information on Medicaid Coverage for ICF/IID Providers

Under Section 17b-340(a) of the Connecticut General Statutes (CGS), the Department has the authority to reimburse ICF/IID facilities for extraordinary and unanticipated costs necessary to avoid an immediate negative impact on the health and safety of residents. In recognition of the current nationwide public health emergency, the Department of Social Services has implemented a temporary Medicaid rate increase effective for the period April 1, 2020 through June 30, 2020. Please see the following documents for payment amounts and additional information.

Rate Increase Letter April 13, 2020

COVID-19 April 1st Interim Rates

COVID-19 Advance Payments

Provider Bulletin 2020-31 COVID-19 Response Emergency ICF-IID Leave Day Changes