**All 12 DSS Field Offices are now available for pick-up and drop-off of applications/forms; filling out applications/forms on-site; general information; questions & answers; and picking up of EBT cards & income verifications. Lobby hours: 8:00 a.m. to 4:00 p.m.  Drop-boxes are also available.  Please note:  no in-person assistance such as interviewing and eligibility determination available yet, due to pandemic safety guidelines.  Visitors, please wear masks and observe safe social distancing.  For office locations, please visit www.ct.gov/dss/fieldoffices .

 **Response time at our telephone Benefits Center (1-855-6-CONNECT) is currently longer than usual.  Thank you for your patience.

 **24/7 access:  Customers can access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Full information on ways to contact DSS online, by phone, by mail, and at office dropboxes is at www.ct.gov/dss/fieldoffices. Information and updates about child support is available at www.ct.gov/dss/childsupport. Please also visit www.ct.gov/coronavirus for latest State of Connecticut updates; and www.ct.gov/dss/covid for DSS-specific updates. Thank you.

 

Toll-free Numbers

Overview

Program or Service

Toll-Free (In-State)

Local

     
General Information & Referral (recorded information)  800-842-1508  (860) 424-4908
DSS Client Information Line & Benefits Center  1-855-6-CONNECT
 (1-855-626-6632)

TDD/TTY for persons with hearing impairment  800-842-4524

Aging Services (CT Department on Aging)

 866-218-6631
Child Care Services

 800-811-6141

(860) 424-5598

 or 2-1-1

Child Support Call Center  800-228-5437

(800-228-KIDS)


Child Support Payment Disbursement Unit

888-233-7223

(860) 566-1353

CHOICES (Connecticut Health Insurance Assistance, Outreach, Information
and Referral, Counseling and Eligibility Screening)

800-994-9422


Connecticut AIDS Drug Assistance Program

800-233-2503

(860) 424-4903

Connecticut Behavioral Health Partnership

877-552-8247

(877-55-CTBHP)


Connecticut Dental Health Partnership

866-420-2924


Connecticut Home Care Program for Elders

800-445-5394

(860) 424-4904

Connecticut Partnership for Long-Term Care

800-547-3443

(860) 424-4943

Electronic Benefits Transfer

800-385-4052

(860) 424-5845

Energy Assistance Information

2-1-1 or 800-842-1132

(860) 424-4990

Fraud Hotline

800-842-2155


HUSKY Health information & referral  877-CT-HUSKY (877-284-8759
HUSKY Health medical member services  800-859-9889 

HUSKY Health behavioral health services

877-552-8247

(877-55-CTBHP)


HUSKY Health dental health services  855-283-3682 
HUSKY Health non-emergency medical transportation  888-248-9895 

CT Medical Assistance Program Client Assistance Center

(for billing inquiries) 
 866-409-8430 

Long-Term Care Ombudsman

 866-388-1888

(860) 424-5200

Money Follows the Person

 888-992-8637

(888-99-CTMFP)


Office of Legal Counsel, Regulations and Administrative Hearings

 800-462-0134


Pre-Admission Screening & Annual Resident Review (Aging Services/Community Services)

 800-445-5394

(860) 424-4904

Protective Services for the Elderly   888-385-4225