NOTICE

The best way to protect yourself against EBT theft is to call 1-888-328-2666 to change your PIN number before the start of each month.

Due to renovations the DSS Manchester office will be temporarily closed. A new temporary location opened Monday, Jan. 27 at 146 Hartford Road, Manchester. 

Overview:

The Office of Quality Assurance (“QA”) is responsible for ensuring the fiscal and programmatic integrity of programs administered by the Department of Social Services (“Department”).  In addition, QA is responsible for ensuring the integrity of administrative functions of the Department.  QA has five separate divisions, each with unique program integrity functions:  Audit, Investigations and Recoveries, Special Investigations, Quality Control and Third Party Liability.

 

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