In accordance with Governor Lamont's emergency declaration, employees and the public are asked to observe social distancing measures to ensure communal safety and to slow the spread of the novel coronavirus (COVID-19). People are asked to work from home and telecommute wherever possible. Adhering to these instructions, the Department of Banking has closed its offices to the public. However, agency staff will continue to provide services to consumers and industry through telework. When contacting the Department, please use electronic communication whenever possible. Agency staff will continue to check voicemails during this time. Consumers are encouraged to use our online form for complaints. If you are unsure where to send an inquiry, you may send it to and it will be routed appropriately. Thank you for your patience during this time.

2020 Consumer Credit Division Administrative Orders

Aargon Agency, Inc. - April 7

Bay-Valley Mortgage Group - January 8
d/b/a Bay-Valley Mortgage Group, Inc.
d/b/a Pacific Bay Lending Group
d/b/a Valley View Home Loans

Capital Accounts, LLC - June 26

Ceteris Portfolio Services, LLC - April 7
d/b/a North Shore Agency
d/b/a SRA Associates

DuBach, Nicole - June 18
Tru-Contact Incorporated
d/b/a TCI

Flores, Samantha S. - September 10
d/b/a Premier Legal and Financial Services
a/k/a Premier Legal & Financial Group

Hampton II, Aldolphus - January 28
d/b/a Financial Instrument Recovery

LeadPoint, Inc. - January 23
d/b/a Secure Rights

Lendgo, Inc. – July 10

Midwest Recovery Systems, LLC - February 6

Mortgage Default Services, LLC - July 29

Paycor, Inc. - March 19

Paxos Trust Company, LLC - July 23
d/b/a itBit
f/k/a itBit Trust Company, LLC

Professional Bureau of Collections of Maryland, Inc. - May 14

Rex Home Loans, LLC - September 2

Smart Marketing Corp. - January 6
Smart Family Group LLC
Mejia, Rency

Southwest Credit Systems, LP – July 9

Tek-Collect Incorporated - May 11

Top Notch Motors, LLC – July 9
Bordoy, Gabriel

Weber, Edward T. - September 10
Law Offices of Edward T. Weber


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For more information on a particular order, you may contact the department via email or by calling (860) 240-8170.