After a worker's injury or illness

Article
Read time: 6 minutes

Report injury or illness
Provide medical care
Work with your insurer or third-party administrator
Learn about retaliation

What should I do if my worker gets hurt or sick?

If your worker gets injured or ill on the job, ensure workers’ compensation covers them.

Here are the steps:

  1. Report injury or illness

    • The worker should immediately report the injury or illness to you or their direct supervisor.
    • Contact your workers’ compensation insurer. 
  2. Provide medical care

    • You’re responsible for making sure the worker gets initial medical care.
    • Documentation: You or your representative should document the injury, illness, treatment, and time spent at work.

  3. Work with your insurer or third-party administrator to ensure the following:

    • The employer or their insurance company must fill out a First Report of Injury (FRI).
    • Tell WCC if the worker gets hurt or sick at work and misses at least one work day.
    • Send it by using the FRI Submission Service or EDI transmission.
    • For more information, see Section 31-316-1 of the Workers’ Compensation Act.

    Sign up for the FRI Submission Service


    Wait for approval

    • WCC staff will review your information.
    • You’ll get an email that lets you know if the FRI is approved.
    • Most FRI approvals take 24 to 48 hours, but may take a little longer in some cases.
    • Once approved, you can submit your reports using the online service.

    Contact your WCC insurer to determine who will file the FRI

    • Click the Submit First Report of Injury link.
    • Depending on your browser, it may open in a new tab or window.
    • When finished, close that window or tab to return to the main WCC website.

    Get help and answers to questions

    Check out the FRI Submission Service page.

    Learn about the workers’ compensation claims process

    • Claim initiation: The worker may need to file a formal written notice of claim with you and the WCC.
    • Claim review: You or your insurer will review the claim and decide to accept or contest it.
    • Benefits: If you approve the claim, the worker may be eligible for various benefits. These benefits include wage replacement and medical cost coverage.

    Fill out the Voluntary Agreement and Form 1A

    Voluntary Agreement (PDF)

    • You or your insurance carrier should fill out this form once your worker gets workers’ comp payments.
    • It has important information about an injured worker’s claim, like how benefits are calculated.
    • The employer or their insurance company must fill it out and give it to the injured worker.
    • It’s used whenever a worker gets workers’ compensation payments.

    Form 1A (PDF)

    • The worker should fill out Form 1A and submit it to the WCC insurance carrier.
    • This form is one page and was last updated on July 13, 2009.
    • It shows the injured worker’s tax filing status before the injury happened.
    • Fill out and send it with every first Voluntary Agreement for injuries on or after October 1, 1991.

    Consider the worker’s return to the job, retaliation, and disputes

    Return to work: You’re encouraged to support workers who return to their jobs after an injury or illness. That includes changes or different responsibilities.

  4. Learn about retaliation

    It’s illegal for employers to retaliate against a worker for filing a workers’ compensation claim.

    Disputes: Most workers’ compensation claims proceed smoothly. The worker usually gets the medical care and benefits they need.


    Occupational Safety and Health Administration (OSHA) reporting: For serious injuries like death, amputations, or inpatient hospitalization.

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