Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information

Press Releases


PURA Releases Debut Public Engagement Newsletter

Newsletter to be issued on quarterly basis

(New Britain, CT – October 4, 2022) – The Connecticut Public Utilities Regulatory Authority (PURA) today released its first-ever quarterly newsletter highlighting major docket decisions adopted during the third quarter in the electric, water, natural gas, and telecommunications industries.

The report also previews key procedural meetings, opportunities for public comment, and planned final decisions scheduled in the fourth quarter, among other information.

The Authority intends to release these reports in January, April, July, and October each year going forward and has designed them with the public, media, legislators, and PURA docket participants in mind.


For Immediate Release: October 4, 2022
Contact: Taren O’Connor

Joe Cooper