Starting in May, electric and gas utilities began notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their services terminated. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information:

What is LNG?

LNG is an abbreviation for Liquefied Natural Gas. When natural gas is cooled at a liquefaction facility to approximately -260°F (-161.5°C) at atmospheric pressure, it condenses into a liquid.  One volume of liquid occupies approximately 1/600 the volume of natural gas. Careful purification and dehydration are necessary to remove impurities that would become solid at liquefaction temperatures.

LNG is composed almost exclusively of methane. It weighs about 45% that of water, so it floats on water. LNG is odorless, colorless, non-corrosive and non-toxic. LNG will NOT burn as a liquid. 

When LNG vaporizes, it burns in concentrations of approximately 5% to 15% gas in air. While LNG vapor is initially heavier than air, after LNG vapors (methane) become warmer than -160°F (-106.7°C), they become lighter than air and will rise and disperse rather than collect near the ground. LNG provides for efficient storage and transportation of natural gas, and is vaporized for use by customers.

LNG Storage Tanks

LNG is generally stored in large-volume above-ground low-pressure (less than 5 pounds per square inch gauge) tanks. The tank is double-walled, with a carbon steel outer wall and a nickel-steel inner tank. Nickel steel inner tanks are used because ordinary steel is too brittle to use in direct contact with the cryogenic LNG. The tanks are separated by a large blanket of insulation to help maintain the cryogenic temperatures.

Smaller LNG tanks, generally less than 70,000 gallons, store LNG in higher pressure (up to 250 pounds per square inch gauge) vacuum-jacketed double wall tanks with an inner wall of aluminum.

Additional containment is afforded by large dike or by adding a third, outer concrete tank wall.

Although there is efficient insulation, heat still enters the tank. This causes a small amount of LNG top “boil off.” This keeps the LNG cold through a process called “autorefrigeration.” Small amounts of LNG are continually boiling and being removed from the tank. The cold vapor is heated and sent out to serve gas customers.

LNG Trucks

LNG trailers, like LNG storage tanks, are double-walled trailers with vacuum and insulation between the outer (carbon steel) and inner (aluminum) tank in order to maintain the low temperature. The trailers are approximately 42 or 48 feet long (look similar to other fuel trailers) and contain 11,000 to 13,000 gallons of LNG.

In addition to being used to transport LNG, LNG trailers can be connected to mobile vaporizers to provide temporary supply when needed for operation and maintenance on pipeline facilities or other contingencies. They have been used numerous times throughout Connecticut during planned construction and maintenance activities.

Temporary LNG Service in Winsted
Temporary LNG Service in Winsted, CT

Types of Facilities

There are a variety of types of LNG facilities.

  1. LNG export terminals (also known as liquefaction terminals) – receive natural gas from gas fields, liquefy (refrigerate) gas to LNG, store in LNG storage tanks, load LNG onto LNG tankers.
  2. LNG receiving or import terminals (also known as vaporization of regasification plants) – receive LNG from LNG tankers, store it, vaporize it to natural gas and send it out by pipeline, or truck it out as a liquid.
  3. LNG production consumption diagram
  4. LNG Peak Shaving Facilities – used to “shave the peak” off the coldest day demand by providing a supplemental supply of gas. Receive natural gas from the pipeline, liquefy it to LNG (or receive imported LNG), store LNG during warm weather, convert it to natural gas for customer use in cold weather.
  5. LNG Base-Load Facilities – used for general year-round supply
  6. LNG Satellites – small tanks which receive LNG by truck, store it during warm weather,   vaporize it to natural gas during peak demand
  7. LNG temporary facilities - used to provide supply during planned construction and maintenance activities or in cases of supply emergencies.

Connecticut LNG Tanks – All Peak Shaving Facilities

  1. Connecticut Natural Gas (CNG) (left) and Southern Connecticut Gas Company (SCG) (through its affiliate Total Peaking Services (TPS)) (right). Each plant has a large tank – inner tank made of 9% nickel steel tank - 96 feet 11½ inches high, outer tank made of carbon steel - 101 feet 9 inches high and 173 feet 4 inches in diameter.   Each tank holds 348,000 barrels of liquid (14.6 million gallons), the equivalent 1.2 billion cubic feet of gas.  Each tank is surrounded by a dike to retain any LNG in case of failure. The facilities can make LNG from natural gas, store LNG, and vaporize it for later use.  Depending on pricing, imported LNG may be purchased and trucked to the site.

    CNG LNG tank SCG LNG tank
  2. Yankee Gas d/b/a Eversource Energy.  It has a large tank (left) – inner tank made of 9% nickel steel tank – 146 feet in diameter and 117 feet high, outer tank made of carbon steel lined concrete - 150 feet high and 158 feet in diameter. The tank holds 348,000 barrels (14.6 million gallons) of liquid, the equivalent 1.2 billion cubic feet of gas.  Because of the concrete outer tank (surrounding the double walled tank) there is no requirement for a large dike. The facility can make LNG from natural gas, store LNG, and vaporize it for later use.  Depending on pricing, imported LNG may be purchased and trucked to the site. The initial fill was largely accomplished by trucking in liquid (right). 
    Yankee LNG tank LNG trucks at fill station

  3. City of Norwich Department of Public Utilities has a small (55,000 gallons) LNG satellite with vaporizers for converting the liquid back into gas.
  4. Safety jurisdiction for all intrastate LNG facilities (CNG, Yankee, Norwich) resides with the PURA, administered through the Gas Pipeline Safety Unit. Safety inspections on interstate facilities in Connecticut (SCG-TPS) are performed by the Gas Pipeline Safety Unit, but enforcement authority rests with the US Department of Transportation Pipeline and Hazardous Materials Safety Administration.

Content last updated March 2024