Information for the Propane Industry

Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information

Information for the Propane Industry

The documents on this page are available to assist propane operators that are subject to PURA jurisdiction. The Guidance Manual for Operators of LP Gas Systems , also known as the Small LP Operators Handbook, was developed to provide a broad overview of pipeline compliance responsibilities under federal pipeline safety regulations.

The LPG Operations, Maintenance and Emergency Plans document is a generic set of plans that can be tailored to fit any propane company. Redline versions showing the changes since the last version can be found here:

LPG Operations, Maintenance and Emergency Plans 2019 redline version

LPG Operations, Maintenance and Emergency Plans 2020 redline version

LPG Operations, Maintenance and Emergency Plans 2021 redline version

LPG Operations, Maintenance and Emergency Plans 2022 redline version

LPG Operations, Maintenance and Emergency Plans 2024 redline version

The following files are available to help any propane company create their Operator Qualification (OQ) program.

The following files are available to help any propane company create their Distribution Integrity Management Plan (DIMP).

A redline version showing the changes since the last version can be found here: