How can I get help paying my water bill?
Get help via 2-1-1 Connecticut
View Flexible Payment Arrangements by Utility
Apply for Water Assistance Grants and Vouchers
Learn about the H2O Help 2 Our Customers Program
Low-Income Rate Assistance Program (LIRAP) - Aquarion
Check Generation Power CT application status
Water Rate Assistance Program (WRAP) – Connecticut Water
2-1-1
Call 2-1-1 from anywhere in Connecticut. It's free and connects you to services. It can help with energy bills, referrals, and crisis support.
Flexible Payment Arrangements – Aquarion and Connecticut Water
Some companies have flexible payment arrangements for customers. They give this option no matter how much you earn. The main factor is whether you are late paying bills. Get in touch with your utility companies to learn more: Aquarion Flexible Payment Plan or Connecticut Water Support.
Grants and Vouchers – Aquarion and Connecticut Water
For customers who qualify for financial hardship. Aquarion offers one-time vouchers of up to $250, and Connecticut Water offers annual grants of up to $500. For Aquarion, contact Aquarion online, call 1-800-732-9678, or apply via Generation Power CT. For Connecticut Water, contact Connecticut Water online or call 1-800-286-5700.
H2O – Connecticut Water
For customers with slightly higher incomes. They should earn a little more than those at 200 percent of the Federal poverty level. H20 is a matching payment plan. It helps customers to pay their monthly bills. That way, they aren’t overdue. Customers can contact Connecticut Water online or call 1-800-286-5700.
Low-Income Rate Assistance Program (LIRAP) - Aquarion
For customers who have financial hardship on their water account. They can have a low-income discount rate (LIRAP) of 15 percent applied to their water bill. Customers should contact Generation Power CT or call 860-243-2345 to make sure they are eligible.
Generation Power CT
For customers with slightly higher incomes. They should earn a little more than people at 200 percent of the Federal poverty level. Visit the Generation Power CT website or call 860-243-2345 to see if they are accepting applications.
Water Rate Assistance Program (WRAP) – Connecticut Water
For customers who show financial hardship on their water account. They can have a low-income discount rate (WRAP) applied to their bill. The discount changes based on income. Contact Connecticut Water or call 1-800-286-5700.