How can I get help paying my water bill?
Low-Income Rate Assistance Program (LIRAP) - Aquarion
Water Rate Assistance Program (WRAP) – Connecticut Water
2-1-1
Call 2-1-1 from anywhere in Connecticut. It's free and connects you to services. It can help with energy bills, referrals, and crisis support.
Flexible Payment Arrangements – Aquarion and Connecticut Water
Some companies have flexible payment arrangements for customers. They give this option no matter how much you earn. The main factor is whether you are late paying bills. Get in touch with your utility companies to learn more.
Grants/vouchers – Aquarion and Connecticut Water
For customers who qualify for financial hardship. Aquarion offers one-time vouchers of up to $250, and Connecticut Water offers annual grants of up to $500. For Aquarion, contact Aquarion at 1-800-732-9678 with your questions or visit Power Generation CT to apply. For Connecticut Water, contact Connecticut Water at 1-800-286-5700.
H2O – Connecticut Water
For customers with slightly higher incomes. They should earn a little more than those at 200 percent of the Federal poverty level. H20 is a matching payment plan. It helps customers to pay their monthly bills. That way, they aren’t overdue. Customers can contact Connecticut Water. Or call 1-800-286-5700.
Low-Income Rate Assistance Program (LIRAP) - Aquarion
For customers who have financial hardship on their water account. They can have a low-income discount rate (LIRAP) of 15 percent applied to their water bill. Customers should contact Generation Power CT or call 860-243-2345 to make sure they are eligible.
Generation Power CT
For customers with slightly higher incomes. They should earn a little more than people at 200 percent of the Federal poverty level. Contact Generation Power CT. Or call 860-243-2345.You can see if they are accepting applications.
Water Rate Assistance Program (WRAP) – Connecticut Water
For customers who show financial hardship on their water account. They can have a low-income discount rate (WRAP) applied to their bill. The discount changes based on income. Contact Connecticut Water. Or call 1-800-286-5700.