Connecticut State Department of Social Services

Programs and Services

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  • About ConneCT - DSS Service Modernization

    The Department of Social Services' customer service modernization initiative - called ‘ConneCT’ - provides applicants, clients and the general public with multiple access points to the federal and state programs we administer.

  • Connecticut Integrated Care for Kids

    The InCK Model will assist states and local communities in addressing priority health concerns for children.

  • CT Medicaid Enterprise Technology System (CT METS)

    The Connecticut Medicaid Enterprise Technology System (CT METS) is a large-scale business process improvement and technology program to improve services and outcomes for residents served by Medicaid and other programs.

  • HIPAA Information

    Client information at DSS is protected by federal and state laws and regulations. This section contains copies of these laws and regulations, the DSS Privacy Policy and official DSS forms related to your privacy rights.

  • Human Resources

    Human Resources administers a full range of human resource services to include labor relations, recruitment, retention, promotion and advancement of all DSS staff. The Division is responsible for providing benefit administration to include Workers’ Compensation, FMLA, Workplace Violence Prevention and Payroll services to over 1900 employees throughout the State.

  • LEAN Program

    A concept that has become popular in light of the recent budget issues experienced at every level of civil service is the pursuit of Lean Government. This simply means implementing methods to improve processes based upon “what the customer values,” seeking to optimize value delivered to the public.

  • Notices of Intent, Operational Policies, and Proposed Regulations

    These sections require the Department of Social Services (DSS) to electronically submit certain new department operational policies to the Secretary of the State for posting online, before adopting them. The submitted policies will be posted on this page as they become available.

  • Quality Assurance Administrative Actions List

    The Administrative Actions List is a list of vendors that have had a decision against them for not complying with DSS regulations.

  • Report Client Fraud or Abuse

    Please use this form to report client fraud or abuse.

  • Report Vendor Fraud or Abuse

    Provider or Vendor Fraud is an “intentional” deception or misrepresentation which results in an unearned benefit to a provider or vendor, usually in the form of an excess payment, through the Medical Assistance Programs.

  • The Office of Organizational & Skill Development (OSD)

    The Office of Organizational & Skill Development (OSD) vision, mission, and goals are an extension of the Connecticut Department of Social Services (DSS) vision, mission, goals and priorities.

  • The Office of Quality Assurance

    The Office of Quality Assurance (“QA”) is responsible for ensuring the fiscal and programmatic integrity of programs administered by the Department of Social Services (“Department”). In addition, QA is responsible for ensuring the integrity of administrative functions of the Department.

  • To Report Fraud or Abuse of Programs

    The Department of Social Services is strongly committed to identifying and eliminating fraud, whether it be committed by a client, provider or vendor.