DSS Response to COVID-19--Contact

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Disclaimer

Far below normal precipitation has caused a drought and increased fire danger levels. All of Connecticut is currently in a Stage 2 Drought Advisory. Residents are encouraged to be mindful of water consumption and use extra caution to prevent fires. An emergency burn ban remains in effect at all state parks, forests, and wildlife management areas, prohibiting the use of all outdoor grills, firepits, campfires, etc.

Field Office Locations

Bridgeport Field Office 925 Housatonic Avenue Bridgeport, CT 06606	The State of Connecticut continues to take action in preparedness and response to coronavirus disease (COVID-19). For your safety and the safety of our staff, effective Tuesday, March 17, 2020, Department of Social Services Field Offices will be closed to the public (through March 27). DSS staff will continue to provide services. There are several ways the Department can continue to meet your needs. For completed applications or documents to be processed, please: Leave them in the secure dropbox located outside of each DSS field office; or Mail your forms to the DSS Scanning Center at PO Box 1320 Manchester, CT 06045 To apply for benefits, please: Obtain forms and/or open a ‘My Account’ to access your existing benefits online through www.connect.ct.gov or www.ct.gov/dss; or Visit www.ct.gov/dss/apply. To access information on your current benefits, please: Go online through your My Account or call the DSS Benefits Center at 1-855-626-6632. Our customers can also access benefit and application information, 24/7, at www.connect.ct.gov and www.ct.gov/dss/apply; or 1-855-6-CONNECT. Thank you and please stay healthy. For the latest information, resources, and guidance related to COVID-19, please visit www.ct.gov/coronavirus. DSS offers Video Remote Interpreting (VRI) / Language Translation Services Video Interpreting available onsite What is VRI? DSS’s Video Remote Interpreting (VRI) is the on-demand service that provides communication between deaf or hard-of-hearing persons and hearing persons that are in the same location, utilizing an interpreter by way of a computer with a webcam and Internet connection or a tablet using a cellular connection. Benefits** On-demand services – no need to schedule in advance Average speed of answer Experienced video interpreters Clear audio and video quality Quiet, private locations
Danbury Field Office 342 Main Street Danbury, CT 06810
Greater Hartford Field Office 20 Meadow Road Windsor, CT 06095
Manchester Field Office 699 East Middle Turnpike Manchester, CT 06040
Middletown Field Office 2081 South Main Street, Suite B Middletown, CT 06457
New Britain Field Office 30 Christian Lane New Britain, CT 06051-4152
New Haven Field Office 50 Humphrey Street New Haven, CT 06511
Norwich Field Office 401 West Thames Street Norwich, CT 06360
Torrington Field Office 62 Commercial Boulevard Torrington, CT 06790
Stamford Field Office 1642 Bedford Street Stamford, CT 06905
Waterbury Field Office 249 Thomaston Avenue Waterbury, CT 06702
Willimantic Field Office 1320 Main Street / Tyler Square Willimantic, CT 06226