Tablets for DOC Inmates

On behalf of the State of Connecticut’s Department of Correction, the Department of Administrative Services signed a contract on April 4, 2019, with JPay Inc., a Securus Technologies company to provide computer tablets  to the State’s approximately 10,000 offenders.

Revised Process for Funding CT DOC Tablet Media Accounts

Effective August 18, 2025, funds for CT DOC Tablet Media Accounts can be directly deposit into the Tablet Media Account.

For More Information on how to fund the Tablet Media Account click on this link.

Please note, Tablet Media Account Balances Cannot Exceed $150.

Incarcerated individuals can move funds to their Tablet Media Accounts via the CT DOC - Special Request Form process.

Additional Tablet Information

 How to retrieve your funds from Western Union upon release (English)

 How to retrieve your funds from Western Union upon release (Spanish)

Answers to  some frequently asked questions regarding the "Tablet" contract

For JPay/Securus Customer Care click on the following link: 

https://securus.custhelp.com/app/answers/list/

Tablet e-Messaging Information

As of Tuesday, June 13, 2023 E-messaging is available at ALL Correctional Facilities.

Inmates will only be allowed to contact friends and family members who have set up accounts with JPAY and added the inmate to their approved E-Messaging list.

To set up an e-messaging account go to: www.jpay.com

Additional Tablet e-Messaging Information

CT DOC Q & A re: Tablets for the inmate population

Securus Q & A re: Tablets for the inmate population

The Department of Correction’s Tablet Liaison can be reached at the following email address: DOC.Tablet@ct.gov