File Consumer Complaint Online

Article
Read time: 6 minutes

To file a complaint online

  • Visit elicense.ct.gov to file a consumer complaint online.
  • Note: You will only be able to save and return to your complaint if you REGISTER/LOGIN prior to beginning your complaint.
  • Note: For Lemon Law complaints, you must "Switch to Lookup" select the manufacturer.
  • When on the manual entry, you will be asked to select your complaint type. You should select "Consumer Protection - General Complaints (incl. Price Gouging, Do Not Call)", unless your complaint is regarding any of these additional areas
    • Home Improvement and New Home Construction
    • Occupational (electricians, plumbers, home inspection, etc.)
    • Professional (architect, engineer, land surveyor, etc.)
    • Accounting (accountants, CPAs)
    • Gaming (sports betting, internet gaming)
    • Charities (solicitation, registration, donation bins, etc.)
    • Foods (foreign object, wrong price, unsanitary, etc.)
    • Real Estate (sales, appraisal)
    • Weights and Measures (gas stations, fuel, scales)
  • Enter the business' contact information, and click on "File Complaint or Report" to move on in the process.

Filing Online