- Prescribers should attempt to correct any and all causes within one’s control.
- Prescribers must document in the patient’s medical record the reason why a paper, facsimile (fax), or telephone prescription was authorized during a “technological failure” or “electrical failure”.
- This must be done as soon as practicable, but no later than seventy-two hours following the end of the temporary “technological failure” or “electrical failure” that prevented the electronic transmission of prescriptions.
- Prescribers are encouraged to document the reason for a paper prescription on the paper, facsimile (fax), or telephone prescription provided to the patient.
