Connecticut law authorizes the Department of Consumer Protection (DCP) to take action against fraudulent or abusive telemarketers when their conduct affects residents of the state.
Telemarketers must also follow federal requirements under the Telemarketing Sales Rule. These federal rules require specific disclosures, prohibit misrepresentations, give consumers the right to stop unwanted calls, and give state law enforcement officers the authority to prosecute fraudulent telemarketers who operate across the state lines.
The rule covers most types of telemarketing calls to consumers, including calls to offer goods and services, sweepstakes and prize promotions and investment opportunities. It also applies to calls consumers make in response to postcards or other materials received in the mail.