How to apply online for the Guaranty Fund


Read time: 6 minutes

Filing a Guaranty Fund claim online helps to ensure that you are eligible, as well as that you provide the required information and documents for your application. This will help to process your claim more quickly, ultimately getting you a check sooner, if you are eligible.

  1. Go to our state licensing and enforcement website: https://elicense.ct.gov/ .
  2. Login with an existing account or create a new one

    dashboard

    login screen

  3. Click on "File a Complaint/Claim" under "Activities"

    file button

  4. Click on the "File a Complaint/Claim" Button
    file a claim

  5. Select the appropriate option from the dropdown, and enter the name of the business/contractor/gym, and as much contact information as you have, and click the "File Complaint" button at the bottom

    Fund Type of Complaint
    Home Improvement Home Improvement
    Health Club Professional
    Real Estate Real Estate
    New Home Construction Home Improvement


    select the business

  6. Review the business name and contact information (Respondent), as well as your contact information (Complainant). NOTE: Do not file your claim anonymously, as we will be unable to communicate with you.
  7. Proceed to answer all of the questions and upload the required documentation.
  8. Review your application and submit for review.