Please see the new Sitecore Changes and Sitecore Login Process as of Saturday, June 6, 2020. Sitecore 9.3 Changes, Login Process, and FAQs

Customer Support

Have questions or feeling stuck? Check out our Sitecore FAQ section for common questions. We also have helpful videos that will walk you through the basics. The Sitecore Training and Fundamentals website offers many step-by-step instructions and Sitecore features for just about everything you need to manage your website.

If you are still having issues editing your website, please contact your Agency System Administrator for additional support.


System Administrators, please submit a ticket to the NIC Connecticut Helpdesk for issues you encounter or requests you do not have access to complete.