Department of Energy & Environmental Protection Public Utilities Regulatory Authority

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Electric and gas utilities have begun notifying residential customers with unpaid and/or past-due balances that if they do not take action and contact their utility to enroll in a payment plan, they are at risk of having their gas services terminated on Thursday, May 2, 2024. If your household has received a notification from your utility company, please contact them directly to set up a payment plan to keep your services on. These plans charge no interest, and all customers qualify at least once for one or more of these plans. After engaging with utility providers, customers may also contact PURA’s customer affairs unit for specific questions regarding payment arrangements. View eligibility, utility contact information

Press Releases

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01/03/2018

PURA Opens Rate Adjustment Proceeding After Federal Tax Cuts and Jobs Act

Today, the Public Utilities Regulatory Authority (PURA) initiated a proceeding to consider adjustments to rates that may be appropriate for Connecticut customers of regulated utilities, to account for revisions to tax laws—including corporate tax rates--contained in the recently enacted Federal Tax Cuts and Jobs Act (Tax Act). Currently, utilities regulated by PURA are allowed to incorporate certain federal income tax obligations into rates charged to customers. The proceeding, designated as Docket No. 18-01-15, will consider adjustment to customer rates to reflect reduced federal tax obligations for the regulated utilities.